At Avanivastra, we aim to deliver your order quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
- All orders are processed within 1–2 business days (Monday–Saturday).
- Orders placed on Sundays or public holidays will be processed on the next working day.
- In case of high order volume, festive seasons, or unforeseen circumstances, processing may take longer.
2. Shipping Timeline
- Standard delivery time is 3–5 business days from the date of dispatch.
- For Cash on Delivery (COD) orders, processing and dispatch may take 1–2 extra days due to mandatory verification over call/WhatsApp.
- Delivery timelines may vary depending on your location, courier partner, and external factors such as strikes, curfews, natural calamities, or government restrictions.
3. Shipping Charges
- We currently offer free shipping across India (optional: or you can set a flat charge, e.g., ₹99 per order).
- Any additional delivery charges (if applicable) will be displayed at checkout before you confirm your order.
4. Order Tracking
- Once your order is dispatched, you will receive tracking details via Email/WhatsApp/SMS.
- You can use the tracking ID to check the real-time status of your delivery.
5. Service Locations
- We ship to most pin codes across India through our trusted courier partners.
- If your area is non-serviceable, our team will contact you for an alternate address or cancel the order with a full refund (for prepaid orders).
6. Delays & Responsibility
- While we strive to deliver within the estimated time frame, Avanivastra is not responsible for delays caused by courier partners, natural events, strikes, or circumstances beyond our control.
- Customers are requested to provide complete and accurate shipping details. We will not be liable for delays due to incorrect addresses or unreachable contact numbers.
7. Contact for Shipping Queries
If you face any issues regarding shipping or tracking your order, please contact us:
📧 Email: avanivastra@gmail.com
📱 WhatsApp Support: 8156070540